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The best-selling leadership and management text available for nursing education programs, Leadership Roles and Management Functions in Nursing: Theory and Application, 11th Edition, combines the latest evidence-based content and a proven experiential approach to prepare students for success as they join today’s professional nursing workforce.
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Robust coverage and hundreds of active learning exercises help students overcome a lack of real-world leadership experience and meet the demands of today’s challenging, ever-changing healthcare system. From managing conflict and working collaboratively to organizing patient care and staffing, students vicariously experience the responsibilities of mid- and top-level nursing managers and hone their critical-thinking, problem-solving, and clinical decision-making skills before entering high-stakes clinical settings.
Shipping & Returns Policy
Effective Date: November 21, 2024
At Codebook Library, we are committed to delivering your books safely, efficiently, and on time. Please review our shipping and returns policy below to understand how orders are processed and handled.
Shipping Policy
Shipping Coverage
Currently, Codebook Library ships orders within the United States only. We do not offer international shipping at this time.
Processing Time
Orders are typically processed within 1–2 business days after payment confirmation, excluding weekends and public holidays.
Delivery Timeframes
- Standard Shipping: Estimated delivery within 5–7 business days from the date of shipment
- Express Shipping: Estimated delivery within 3–5 business days from the date of shipment
Delivery times may vary based on location, carrier delays, or unforeseen circumstances.
Shipping Charges
Shipping fees are calculated at checkout and are based on:
- Selected shipping method
- Order weight and size
- Destination address
All applicable shipping costs will be displayed before order confirmation.
Shipping Restrictions
We reserve the right to:
- Restrict shipping to certain U.S. locations if required
- Refuse or cancel orders where shipping is not feasible
Returns & Exchanges Policy
We want you to be satisfied with your purchase from Codebook Library. If you receive a damaged or incorrect item, we accept eligible returns under the conditions outlined below.
Return Eligibility
- Returns must be requested within 15 days of delivery
- Items must be damaged or incorrectly shipped
- Books must be returned in their original condition, including packaging
⚠️ Correctly delivered books that do not meet expectations due to used condition are not eligible for return.
Return Process
- Contact us at support@codebooklibrary.com within 15 days of receiving your order
- Include your order number, description of the issue, and clear photos (if applicable)
- Once approved, return instructions will be provided
- A prepaid return shipping label will be issued only if the return is due to our error
Refunds
- Refunds are issued to the original payment method
- Processing begins after the returned item is received and inspected
- Please allow up to 7 business days for the refund to reflect in your account
Shipping fees are non-refundable unless the return is due to an error on our part.
Non-Returnable Items
The following items are not eligible for return or refund:
- Used books that are not damaged or incorrectly shipped
- Digital products or downloadable content (if applicable)
- Items returned without prior approval
Disclaimer
Codebook Library does not sell medical or healthcare products, including pharmaceuticals, medical devices, or equipment.
Our website exclusively offers professional, technical, educational, and reference books, including industry codebooks and manuals.
